Our Leadership
This section provides an overview of the current leadership,
including insights into their contribution to the organization. These members were
selected for several reasons: the specific skills and knowledge they each have to
bring to the table, their ability to work in teams effectively, to achieve consensus
in decision-making, their desire to make a different in the world (rather than focusing
on making money for themselves) and their leadership and management skills. They
are board members of the NFP and officers of the FP.
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Founder and CEO:
Lisa A. Ferguson, PhD
Dr. Ferguson is one of the leading experts of TOC in the world. In 2008, she was
elected as a board member of the TOC International Certification Organization (TOCICO).
Dr. Ferguson has spent years working with the top TOC experts in the world. Until
June 2008, she spent a year working one-on-one with Dr. Eli Goldratt, the founder
of TOC, learning how to write. Since 2005, Professor Ferguson has been teaching
part-time for Goldratt Schools (GS) training consultants in different countries
and the US. She was program director for the GS Supply Chain Logistics (SCL) programs
in India and Japan and was in charge of developing certain training materials. In
addition, Professor Ferguson was one of the first five faculty members in the world
who conducted training and upgrades of TOC experts through Goldratt Consulting (GC).
Professor Ferguson has a PhD in Operations Management from Arizona State University
and an MBA in Finance and Operations Management, with a minor in Accounting, from
Tulane University. Her undergraduate degree is in Chemistry with a minor in Psychology
from Indiana University. Dr. Ferguson taught operations management full-time in
a business school at a university for ten years. The last five years of her teaching
was focused only on MBA and doctoral students with a concentration on practical
applications.
Dr. Ferguson is author of the book chapter on Strategy & Tactics Trees (a powerful
TOC tool for implementing strategy in organizations to achieve dramatic improvements
in performance in a short period of time) in the TOC Handbook published by McGraw-Hill
in 2010. She was one of about 40 TOC experts in the world specifically selected
to write a chapter in the book. Her time spent writing S&T trees is currently focused
on the healthcare and retail industries. Dr. Ferguson and Dr. Antoine van Gelder
(who has retired from being Chairman of the Internal Medicine Department at Pretoria
Medical School) have written the generic S&T tree for hospitals, which is customized
for a specific hospital as needed. This S&T tree applies to both for-profit and
not-for-profit hospitals.
Dr. Ferguson was the Chairperson of the TOCICO SCL committee for several years and
was directly involved with TOCICO serving on a committee from the beginning of TOCICO.
She is a founder member of TOCICO and is TOCICO certified in SCL, Thinking Processes
and Project Management.
Dr. Ferguson has been directly involved with TOC for over a decade. This includes
time spent conducting research, teaching, and giving TOC presentations at conferences
and for organizations such as APICS, PMI, CSCMP and IMA.
Email Lisa Ferguson
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VP:
Claudia Jordan. BA
Claudia C. Jordan is the co-owner of Diamondback Realty L.L.C with her husband,
Steve. Since starting the residential real estate company in 1997, they have expanded
to five offices around Phoenix and have over 60 agents. Since 2004, the company
has been ranked by the Arizona Business Journal as one of the top 25 real estate
companies in Arizona. Claudia has a B.A. in Communications from Colorado State University.
She became interested in positive thinking in high school after the devastating
loss of several family members. Since then, she developed inspirational seminars
and articles on topics such as "Healing with Your Mind," "Success
Modeling," "Wealth Mentality" and a variety of other motivational
and real-estate related seminars. She has been privileged to meet and learn from
great leaders such as Louise L. Hay, Norman Vincent Peale, Tony Robbins, Wayne Dyer
and Abraham-Hicks. Claudia is currently working on her first motivational book.
Email Claudia Jordan
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VP:
Janice Cerveny, PhD
Dr. Cerveny has been teaching operations management and strategy at both the undergraduate
and MBA levels for over 20 years in two universities' business school programs.
She has been a TOC expert for well over ten years. In addition, Dr. Cerveny has
been serving as the chairperson of the TOCICO Project Management committee for the
past several years.
Several years ago, Professors Cerveny and Ferguson designed a systems-based TOC
MBA program. Though the program was approved at one institution, Dr. Ferguson's
resignation to take on full-time responsibilities for Goldratt Schools precluded
its being launched.
Dr. Cerveny is focused bringing TOC into education into Business and Engineering
programs. In addition, she oversees efforts to get TOC adopted at universities in
general. Janice also provides support to TOC for Education's (a separate not-for-profit
organization) efforts to bring TOC into K through 12 education.
Email Janice Cerveny
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VP:
Lynne Easterday, MEd
Lynne earned her Master of Education degree with a major in Rehabilitation Counseling
& Guidance from the University of Missouri. She founded and was President of
Heartland Rehabilitation Associates, Inc., a private vocational rehabilitation firm
based in Omaha, Nebraska for nearly two decades. During this time, Lynne was very
active in the National Association of Rehabilitation Providers in the Private Sector
(NARPPS), serving as a member of the Board of Directors of this organization. She
was a Diplomat of the American Board of Vocational Experts and a highly qualified
vocational expert witness in several courts of law in Nebraska and Iowa. Her national
certifications included Certified Rehabilitation Counselor and Certified Insurance
Rehabilitation Specialist.
Moving to Sedona, Arizona provided Lynne an opportunity to change professions. She
is now an active Real Estate Broker in the State of Arizona. Her greatest reward
is helping others acquire the perfect property in beautiful Sedona and surrounding
communities. Her experience, in addition to that of Claudia, will be useful for
our organization with respect to any issues regarding land and facilities to support
our efforts. Lynne is a certified Usui Reiki Level 3 practitioner. Her interests
include spiritual healing & spirituality, hiking and pottery to enable healing.
Email Lynne Easterday